Privacy Policy

Your Privacy RunSmart Online, LLC recognizes and respects the importance of maintaining the privacy of our customers, registered members (Members) and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you that we may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, which is used to create a billing account with our secure 3rd party billers (PayPal). This Privacy Policy is part of the Terms of Use, which governs your use of our website located at www.runsmartonline.com.

Why do we gather information?

RunSmart Online, LLC gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized experience and to inform you of special offers from RunSmart Online, LLC.

What information do we gather?

We collect information through our website, emails, mail, fax, and telephone, including when you: place an order, participate in our surveys, contests, sweepstakes, promotions, content submissions, requests for suggestions, and membership registrations, and engage in other activities, services, products and resources we make accessible to our customers, members or users. Depending on how you interact with us, we collect some or all of the following types of information: your name, address, telephone number, email address, billing information (credit card number, expiration date, and billing address), contacts names, addresses, telephone numbers and email addresses. The information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise canceled.

For our membership, we also collect information regarding your use of our services, including the pages visited, the videos watched, and how you interact with the website. We collect this information to improve the user experience, offer rewards, and provide suggested content.

Use of Microsoft Clarity

Information About Our Use of Microsoft Clarity

To enhance your experience on our platform and continually improve our services, we use Microsoft Clarity, a user behavior analytics tool provided by Microsoft Corporation. Microsoft Clarity helps us understand how users interact with our website by collecting and analyzing user behavior data.

Data Collection and Processing

Microsoft Clarity may record your interactions with our website, such as mouse clicks, mouse movements, scrolling activity, and any text you type into our website. It does not collect personally identifiable information (PII) that you do not voluntarily enter on this website. Microsoft Clarity does not track your browsing habits across websites that do not use Microsoft Clarity services.

The information generated by Microsoft Clarity about your use of our website (including your IP address) will be transmitted to and stored by Microsoft on servers in the United States. Microsoft will use this information to evaluate your use of our website, compiling reports on website activity, and providing us with these reports for analytical purposes.

Microsoft may also transfer this information to third parties where required to do so by law or where such third parties process the information on Microsoft’s behalf.

Your Rights and Choices

You have the right to opt out of the Microsoft Clarity tracking at any time. If you wish, please visit the Microsoft Clarity Opt-Out page and follow the instructions provided. Please note that opting out of Microsoft Clarity tracking will not affect your usage of our website.

Changes to This Section

We may update this section of our Privacy Policy to reflect changes to our use of Microsoft Clarity. If we make significant changes, we will notify you by updating the date at the top of this policy, and in some cases, we may provide additional notice, such as adding a statement to our website’s homepage or sending you an email notification.

 Contact Us

If you have any questions or concerns about our use of Microsoft Clarity, please get in touch with us at support@runsmartonline.com.

By continuing to use our platform, you consent to process your data by Microsoft and us as described above.

How we use “Cookies”

A “cookie” is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of RunSmart Online, LLC, may not function properly now or in the future.

How we use the information we collect.

We use the information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized user experience, to inform you and your gift and message recipients of offers and discounts. We do not share or rent information for direct marketing purposes to Third Parties.